ACTIVITIES OF COOPERATIVE SAVINGS AND CREDIT UNIONS ON THE EXAMPLE OF BRANCHES IN THE CITY OF PLOCK

Abstract

The aim of the article is to present the internal and external functioning of microfinance institutions based on the example of Spółdzielcze Kasy Oszczędnościowo - Kredytowe in Płock based on the conducted research. The purpose of the article is to confirm that microfinance institutions in the form of Cooperative Savings and Credit Unions play an important role in reducing the drastic financial differences of the society by providing rich offers. It also shows that despite the well-developed network of services, the Cooperative Savings and Credit Unions in Płock are not functioning well in the opinion of customers.